STORE POLICY
CUSTOMER CARE
With hundreds of successful transactions and dozens of satisfied customers we are confident that we will be able to help you find exactly what you're looking for. As hobbyists ourselves we understand how daunting buying night vision can be, especially your first unit. At KJA Night Vision it is our mission to make night vision as accessible as possible to everyone, and offer a stress free experience.
If you have any questions, comments, or concerns please feel free to reach out to us
Shipping Policy
All of our products are shipped with either UPS or USPS. Due to negative experiences in the past we do not ship using FedEx. All orders will be shipped out within 5-7 business days of payment having been processed. UPS is our default shipping service, however if you would prefer USPS we would be more than happy to accommodate you, just shoot us an email and we'll get you taken care of.We do not ship to APO/PO boxes.
RETURN & EXCHANGE POLICY
We are confident that we will be able to help you find the perfect Night Vision Device, however we understand that sometimes things come up and if you need to return or exchange an item we would be happy to accommodate you. Please note that we charge a 20% restocking fee.
ITAR
Export of the commodities described herein is strictly prohibited without a valid export license issued by the U.S. Department of State’s Directorate of Defense Trade Controls (DDTC), as prescribed in the International Traffic in Arms Regulation (ITAR), Title 22, Code of Federal Regulations, Parts 120-130, or the U.S. Department of Commerce’s Bureau of Industry and Security (BIS), as prescribed in the Export Administration Regulations (EAR), Title 15, Code of Federal Regulations, Parts 730-774.
PAYMENT METHODS
- Credit / Debit Cards
- PAYPAL